Service Design is recognized as one of the key professions in the contemporary landscape. MM Design has long been designing new services and optimizing existing ones by following and/or anticipating needs. Our commitment is to ensure user-friendly services while balancing business requirements.
Service Design stands out for its innovative nature, capable of analyzing and optimizing the entire lifecycle of services, reducing waste, and improving overall efficiency. This approach not only enhances the user experience but also helps reduce the environmental impact of the production process. For us, as we are always committed to promoting sustainability, Service Design represents a tangible opportunity to develop innovative projects by integrating aesthetics and functionality into conscious design.
This discipline requires a multidisciplinary approach with skills in creative, technological, marketing, and organizational areas, such as those of the MM Design team, supported by a network of professionals with diverse backgrounds. Listening to needs, collecting data, coordinating resources, as well as studying the involved stakeholders and analyzing various touchpoints, which is done thanks to a systemic approach, allows us to manage complexity by translating it into easy and intuitive solutions.